Testimonials

This section is dedicated to customer comments and testimonials. It is stories like the following that keep us striving to do our best. 
 


March 3, 2012

This past September I purchased a new vehicle from Mazda Georgetown, and I was very impressed with the professional and friendly demeanor of my sales consultant, Charles Turner. He made my new vehicle purchase a fun and relaxed process, was extremely knowledgable with regard to vehicle models and options, and I was able to leave as a happy customer and new Mazda owner. Recently my wife was looking to purchase a new vehicle and, after shopping around, she, too, was very impressed with both Charles Turner's traits, and Mazda's vehicles. 2 weeks ago, naturally, we decided to purchase our 2nd new vehicle from Charles and Mazda Georgetown. We are now both happy, loyal customers and wanted to share our stellar experience. 

We would like to specifically acknowledge our sales consultant, Charles Turner. Additionally, we would like to recognize the sales manager, Adel Saleh, and Darin Tiedemann for making our experience outstanding from beginning to end.

 Affably

 Nathan Rodrigues


November 22, 2011

I would like to take this opportunity to thank Terrence Moorer and the Roger Beasley Team.  The buying process was smooth and the team was extremely helpful and considerate.  In a time when budgets are tight and competition is fierce, relationships go a long way and Terrence’s time and energy went a long way to building a lasting relationship with the Roger Beasley Team.
 
Kudos to Terrence and the team!
 
Bryan Ford


 


Dear Adel,
I want to thank you of the best service this dealership has provided in purchase of '11Mazda3. 

This is a great dealership with fantastic customer service, and most importantly Excellent People.

Thank you.
Shaikh Mahmood.
Date of Purchase 08/01/2011


 


October 21, 2011
Dear Adel,
 It was my pleasure to finally meet you in person yesterday.  
 I sure am impressed with your dealership over there in Georgetown.  I really like the way everyone rolls out the red carpet and treats you with respect, and I also like the hospitality shown to me by not only you and Jon, but by everyone I encountered.  Roger Bealey Mazda is everything you said it was and more.
 
You did take alot of questioning from both me and Frank and I appreciate the fact that you did not just hang up the phone on us or quit answering our emails.  I am most happy with the great deal you made me on the Miata, practically unheard of, and I appreciate the fact that you gave me as much for the Nissan as you could.  It is a shame about how that depreciation on a brand new car works and how it turns into used as soon as you drive it off the lot.  I know you don't make the rules, though.  I have what I want now, it was a huge, expensive learning experience, but the Miata is what I want, and I will ride around in it till I am riding on just a chassis !  I will not ever let this one go.
 
I will definitely tell anyone I know who is looking for a new car about the good deal you made with me and about your willingness to work with me to get everything done right.  I will certainly refer them to you and will personally give them your name.  I will also explain that they will get a better deal at Roger Beasely Mazda in Georgetown than they could expect anywhere down here in this area, and I am living proof.
 
You are a good man, Adel, and you have certainly have treated me right.  I won't forget it.
 
I will keep in touch !
 
Have a great Day !
 
Sincerely,
 
Donna Parker  

 


August 23, 2011
The visit went well. Joe quoted me a price over the phone and Internet for the 2011 CX9 I was looking at. Upon arrival he met us with the keys so we could go on a test drive while he had my trade assessed. Upon return from the test drive he gave me the trade allowance and the out the door price for the CX9. I made a counter offer that was accepted and the paper work was completed in less than 30 minutes since I had a pre-approved loan. There was a backlog in the vehicle detailing area so Joe graciously offered a loaner vehicle so we could go get something to eat. An hour latter we were on our way hove in the wife's new CX9.

 Kudos to Joe and the Roger Beasley staff for making the purchasing process simple and quick.
 
Richard Gilbert

June 16, 2011
Hi Eric,

Thank you again for dealing with us in our purchase of the Echo, it is just what we were looking for.  I think you described the car perfectly and the photos were accurate, so there were no surprises once we got there.  We are very happy with the car and the drive home was great.
_____
Jason

Editor's Note: Congratulations Eric Lincoln - Internet Consultant! Jason, the customer, drove quite a way to find this vehicle. Eric sent him additional photos to be sure it was everything he expected. Mazda of Georgetown strives to exceed customer expectations. 

June 14, 2011
First I wanted to say that my name is Robert Clayton and I purchased a Mazda6 from Mazda of Georgetown. My sales consultant was Rene Torner, who was by far the nicest salesman I have dealt with during these two weeks of looking for a new car. I live in Kempner, Texas (near Killeen) and have been to dealerships in Temple, Killeen, Georgetown, Round Rock, Dallas, and Austin.

 I have driven Kizashi, Accord, Camry, Elantra, Forte, Sonata, Fusion, Prius, Civic and Mazdas. First, your Mazda6 vehicle, in my opinion, was the best vehicles I drove during this process. Also, my experience with your Georgetown staff was the best I dealt with throughout the half a dozen dealerships out there. I felt really at ease and Rene made it very enjoyable. He explained everything thoroughly and was very patient with me.

Also, I did enjoy the "no pressure" sales experience with Rene, thanks Rene.

I did send a message yesterday to Rene and to Mazda customer service because I failed to understand the disclaimer associated with 0% financing. My apologies to Rene, Adel, and Wes. I did send a prompt reply to Mazda and told them my question was answered from Mazda of Georgetown.

I also wanted to express my thanks to Wes McDaniel. Thank you Wes for understanding my situation and working with me.

My dad was a car salesman and manager at a dealership in Georgia for 15 years and I understand the stress that everyone goes through working there.

It is a difficult business and takes strong individuals to do it. I also understand that a dealership gets more complaints than it does praises, so I wanted to send my THANKS and PRAISE to Roger Beasley Mazda of Georgetown!

 I will be back to by another Mazda with friends and family in the future

Editor's note:Robert, thank you for taking the time to let us know you were pleasantly pleased with your car buying experience.
==========================================================================
September 27, 2010

Thanks, Adel! I absolutely love my Miata, as does my wife!

I do recommend your dealership to anyone I can! I continue to be thrilled with every dealing and every person there!

Jeff
P.S.
A week before I bought my Miata, my wife bought a new BMW 328i hardtop convertible. Since I bought the Miata, she only wants to head out on weekend day trips in the Miata. She enjoys it even more than her Beemer! As do I!!!

When I came in for my first service, oil and filter change, your service writer checked my mileage and told me that I definitely did not need one yet, since the mileage was relatively low. (I telecommute so my daily commute to work is downstairs, unfortunately...) I absolutely appreciate the honesty!

 


 September 22, 2010 -
 

Hi Adel:
Just a quick note & a very small treat to thank you for all your help before & after I bought my car (2010 Mazda CX-7i SV) You all have been great about making the whole experience amazingly easy and pleasant.
Thanks so much!
Best,

Jignasha
 




July 6, 2010

My husband and I were in yesterday to buy a Mazda 3 from your dealership. This was our second Mazda from you in a year, and I want to tell you how impressed we were with our sales guy, Charles (Turner). From the second he approached my husband on the lot on July 3rd, to his follow up call on the 5th, and his outstanding service later that day that led to a sale, he impressed us every moment. He never made us feel pressured, but did let us know that our business was important. We weren't even sure that we were going to come in yesterday, until we got a phone call at breakfast from Charles, outgoing and friendly, telling us to come on in when we're ready. It even kept us from going to another dealership, we wanted to see what he was about. He went the extra mile, understanding we have two small children, and helped us do most of the tedious process over the phone. He made us feel like getting us that car was his top priority, something that we have NEVER felt in buying a car before, including our previous buy from your lot. He was great with our kids, and although my husband was buying the car, made sure that I was included in every aspect. He checked in with us through out the entire process, and even took our txtag off our nissan for us. It is these little things, on top of his awesome, easy going personality, that had us talking more about him than the car we bought... well almost :). As my husband and I both come from financial service, we recognize and appreciate great service when we see it. We enjoyed doing business with him and Roger Beasley, and hope he's there in some capacity when we come back to buy our next Mazda.

Thanks again,
Doug and Crystal Willis
 
Editors Note:
To the Willis' Thank you for your kind comments and valued business.
Congratulations, Charles Turner! You're becoming a fixture on this page - and that's a good thing!

May 18, 2010 -
Adel – I am not sure if you are Jason’s manager or not, but I wanted to pass on how pleasant an experience we had last night dealing with Jason.  I started working with him yesterday morning and when we came in late yesterday afternoon, he had the car we were interested in ready for a test drive and explained all the fancy features to us.  When we returned he took the time to answer any questions and worked to get us the best deal. 
 We walked out last night with a CX9 and are very pleased with the whole experience.  If you are not Jason’s manager, please pass this e-mail on to his manager and express our satisfaction. 
 Thank you again,
 Harrell and Pam Finley

May 14,2010
I’ve been driving a 1997 Ford F-150 for quite a while and when the A/C went out, I began my search for a different vehicle. From the moment I stepped foot on your dealership, I was greeted with friendliness, treated professionally and had all my questions answered with both accuracy and timeliness. Jason and Vanessa worked together to help me at every turn: researching vehicles, notifying me of updated inventory and helping me test drive different vehicles. They were both intelligent and helpful. They did a great job explaining the differences in mazda vehicles and between the 3 models of CX-9s. They were courteous to my family and most importantly, they were low-pressure in their sales tactics… quite impressive. It was refreshing that they were not competing for my business, but working together on a team. Very Nice. In the mean time, I managed to get my A/C fixed for under $500 in my old truck so I’m not buying a new vehicle in the next 30-60 days, but I did learn a few things from my experience:

1.   I love the CX-9.   Great car !
2.      I definitely plan to buy from Premier Mazda and would like to work with Jason and Vanessa again.
3.      Since I am paying cash for my CX-9, I’m going to spend the next few mths saving a bit more so that I can purchase nicer, newer, lower mileage CX-9 rather than a 2007 with 50K miles.  

You guys have certainly done a nice job of creating a terrific environment for both sales people and customers. I appreciate the way I was treated and have already told 3 colleagues at Dell (who are car shopping) about premier mazda). Well Done!!

 Sid, Adel - As a manager at Dell, I know the value of getting feedback on my employees, so I wanted to take this opportunity to highlight my interaction with two of your team members and let you know about my experience. 
Kevin Graf

January 28, 2010 - Sales Person - Jim Dehart

Hi, Jim:

Thank you for helping us yesterday. Janeil and I were very pleased in the way you made every aspect of purchasing a car from Roger Beasley Mazda Georgetown a positive experience for us. From the first visit, through the entire process, you were professional, helpful and knowledgeable. Please feel free to forward this to your supervisors, so they will know how pleased we are.

We'll be there this evening around 5:00 p.m. to pick up the car. Because EVERYTHING (courtesy, quality, price, financing) went so well, we are interested in the possibility of another Mazda 3 purchase for our middle daughter. Can we qualify for a "fleet" discount on the 2nd one?!?!?

See you soon,

James

Editor's Note: Congratulations Jim! Listening is almost a lost art. At Roger Beasley dealerships we hope to listen to a customer's needs and deliver all the elements this customer praised. We want to serve every member of your family. Thank you for your valued business, James!
 


Dear Sid,
 
I got your name/email off the website - I just wanted to drop you a quick note about our experience with a member of your sales staff today. Nobody takes time these days to point out a good experience, so I am going to.
 
Today, my wife and family and I drove a Pathfinder that you all had on your lot.  It is not going to work for us, but I wanted you to know how much I appreciate Charles Turner and his easy going style.  We have used him before and will continue to ask for him.  We are having a realy hard time deciding on a second car and Charles has been really patient, never pushy, really knows the cars well, and has a great positive attitude.
 
I have been a customer/fan of Roger Beasley for 14 years and will continue to be. Thanks!
 
Kurt Taylor - 6-16-2009

Editor's Note: Congratulations Charles! People in the car business have reputations as being pushy. At Roger Beasley dealerships we strive not to push people into decisions they'll regret. We know earning a customer's long term repeat business is better.


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